Shipping policy

Shipping Policy

Thank you for shopping with Goodsly.

Shipping Costs and Destinations

We offer free standard shipping to supported destinations available at checkout.

Processing and Delivery

Processing and delivery times vary depending on the product, supplier and delivery destination. Please refer to the relevant product page for the estimated processing and delivery times before placing your order. Processing time is the time needed to prepare your order; transit time begins after dispatch.

Some products are shipped directly from overseas suppliers. Orders containing multiple products may arrive in separate parcels.

Delivery estimates are not guaranteed arrival dates. If we become aware of a delay affecting your order, we will contact you. Nothing in this policy limits your statutory rights concerning delivery, cancellation or refunds.

Order Tracking

Where tracking is available, we will email you the tracking details after dispatch.

Incorrect Addresses

Please check your shipping address before placing your order. If you notice an error, email us promptly. We will try to correct it, although changes may not be possible once the order has been dispatched.

Lost, Damaged or Delayed Orders

If your order is late, missing, damaged or incorrect, please email mo_alihyder@icloud.com with your order number and details of the issue.

We will investigate with the supplier or carrier and arrange an appropriate resolution, including a replacement or refund where required by your consumer rights.

Returns

Please refer to our Return and Refund Policy. Contact us for return instructions and the correct return address before sending an item back. This does not restrict your statutory cancellation or refund rights.

Contact

Goodsly is operated by Mohammed Ali Hyder.

Email: mo_alihyder@icloud.com
Telephone: 07427 217415
Business address: 9 Edilom Road, Manchester, M8 4HX, United Kingdom.